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Frequently Asked Questions

We value your input and will use it to improve our service towards you and all of our other customers. You may reach us on or call +971 800 5482. Note that we do not accept any complaint after 48Hrs from the delivery time.
We have a quality inspection before and after processing the laundry. Our inspection team will let you know in case of any defaults such as color fade or fabric damages found. We will process only after your confirmation, in case of delayed confirmations i.e. after 11:00 Am the delivery might not be made as per standard. In case of damages or loss of cloth from the laundry, a maximum compensation equals to 10 times of bill amount of that particular item.